Mike Lu builds and runs the systems enterprises depend on.

Pharmacy automation at enterprise scale for Cigna

Senior Systems Engineer & Consultant, CGI

Owned configuration, DevOps integration, and production support for the pharmacy automation platforms behind 20 locations and roughly 300 to 1,000 users, while moving the legacy infrastructure to Azure.

• Moved releases from monthly to daily by migrating legacy pharmacy infrastructure to Azure and enhancing CI/CD pipelines alongside the DevOps and architecture teams.
• Eliminated peak-period outages, reaching 100% uptime during critical usage by reconfiguring IIS load-balanced environments for pharmacy automation workflows.
• Administered enterprise pharmacy applications supporting 20 locations and approximately 300–1,000 users, keeping uptime and performance steady across every operational environment.
• Cut manual deployment errors by about 75% by improving staging and audit automation scripts, raising deployment consistency.
• Designed and executed database scripts and staging processes to provision new environments.
• Managed user access, role-based permissions, and security policies to stay compliant with enterprise standards.
• Coordinated with internal teams and vendors on production issues and contributed to an expanded on-call rotation that shortened incident resolution times.

• Azure
• Azure DevOps
• AWS
• IIS Load Balancing
• Oracle SQL
• C#
• CI/CD

Full-stack delivery and Tier 3 support for Cigna

Software Engineer & Consultant, Daugherty Business Solutions

Built and enhanced enterprise web applications on an Angular front end and a Java/Spring back end, then kept them healthy in production through CI/CD, code quality tooling, and Tier 3 incident work.

• Developed and enhanced enterprise web applications with an Angular front end (TypeScript, HTML5, CSS3) and a Java back end for client engagements.
• Built Spring Boot REST APIs and microservices with JPA/Hibernate, tested with JUnit, and built with Maven and Gradle.
• Boosted developer feedback by 50% and reduced defect escape rates by architecting CI/CD pipelines and automating manual deployment steps.
• Integrated code quality and test coverage tooling (SonarQube, JaCoCo) into Java development pipelines.
• Led root-cause analysis and restored service within SLA after a severe distributed system failure, preventing recurrence of that failure class.
• Delivered Tier 3 production support across distributed enterprise systems, resolving 8–15 incidents per sprint with long-term fixes.
• Migrated DNS and infrastructure configurations using AWS Route53 and created SQL-based reporting dashboards for performance monitoring.

• Angular
• TypeScript
• Java
• Spring Boot
• JPA/Hibernate
• JUnit
• Maven
• Gradle
• AWS Route53
• Docker
• SQL
• Azure DevOps
• SonarQube
• JaCoCo

Trading-floor APIs and regulatory messaging for Crédit Agricole CIB

Senior Software Engineer, Optimum Solutions LLC

Built and ran the REST layer and front-office web application that back-office banking users relied on every trading day, and kept financial messaging compliant with changing regulation.

• Built and maintained ~50 RESTful APIs handling around 200 calls per day across mobile and web platforms, improving team responsiveness and operational flexibility.
• Developed and maintained a front-office web application serving ~100 back-office banking users supporting daily trading operations.
• Enhanced financial messaging systems (SWIFT, MT94X, RFTP) to meet regulatory compliance requirements, cutting manual processing and failed transaction rates.
• Configured secure file transfer systems, managed code releases, and coordinated production deployments for critical banking applications.

• REST APIs
• SQL Server
• IIS
• .NET
• C#
• SWIFT
• Secure File Transfer

Cross-platform games and VR shipped to consoles, headsets, and phones

Senior Software Engineer, The Studio of Secret 6

Five years building interactive titles in Unity and Unreal, with a focus on the performance work that makes VR comfortable and the mentoring that turned junior developers into project leads.

• Meta Quest
• Cartoon Network
• PICO VR
• PlayStation
• Xbox
• Android
• iOS
• PC & Mac

• Shipped cross-platform applications to PC, Mac, Meta Quest (Oculus), PICO, PlayStation, Xbox, iOS, and Android.
• Eliminated motion sickness in VR user testing by resolving application bottlenecks and delivering stable frame rates within comfort thresholds.
• Built applications in Unity and Unreal Engine across mobile, VR, and console platforms, including multimedia systems for graphics, video, and 3D content workflows.
• Optimized performance across different hardware environments, significantly improving frame rates through rendering and coding best practices.
• Collaborated with production, art, QA, and development teams to deliver interactive applications across mobile, VR, and web.
• Mentored 3 junior developers who progressed to independently leading their own project assignments on multiple shipped products.

• C++
• C#
• Unity
• Unreal Engine
• VR SDKs
• Console SDKs

Anti-malware engineering at Trend Micro Philippines

Software Engineer, Trend Micro Philippines

Early-career work on Trend Micro's anti-malware product line, where the cybersecurity foundation behind the later banking and healthcare roles was built.

• Contributed to the engineering of Trend Micro's anti-malware software for endpoint protection.
• Worked within a security-focused development process: threat analysis, detection logic, and rigorous testing before release.

• Anti-Malware
• Endpoint Security
• C++